Menu

Menu

Support

AV support

Frequent technical issues, unreliable connections, and inconsistent performance can cause disruptions and put added pressure on your team. Without proper audio visual support, even the best systems can let you down.

That’s where we come in. Here at Workspace AV, we provide robust, ongoing AV support to equip all of your audio visual needs!

man in black shirt sitting in front of monitor displaying graphs

Why do people choose Workspace AV

Tailored to fit, built to move

Solutions customised to your needs with agile delivery enabled by trusted supplier relationships.

Flexible by nature

Our team adapts to your schedule, even outside standard hours, to ensure the job is done right.

Honest by design

We recommend what’s needed, never overselling and always focused on genuine value.

Global standards

Seamless and efficient installations across borders with consistent, quality for international offices.
laptop and a tablet sitting on a table

What is AV support?

AV support is what keeps your systems running the way they should be. It covers everything from troubleshooting to maintaining. Essentially, it’s about making sure your audio visual kit is always ready to go, providing immediate assistance when any issues arise.

At Workspace AV we provide six levels of support to suit different setups and budgets, as well as fully tailored packages if you need something specific.

Reliable audio visual support, right when you need it

Our audio visual support services are built to keep your systems performing at their best. From scheduled health checks and firmware updates to quick response AV support, we adapt our approach to your unique workplace setup.

Whether you’re in the office, working from home, or on the go, our responsive team is here to ensure your audio visual systems are operating flawlessly, so your presentations, meetings, and communications run without a hitch wherever you are.

conference room with a large flat screen tv on the wall
man sitting in front of a TV playing a game

Why great AV support is a game changer

When your tech works properly, everything else runs smoother. Great AV support means fewer disruptions, clearer calls, better meetings, and no last minute panics before a big presentation. It’s all about keeping things ticking without the drama.

With the right audio visual support in place, you’ll cut downtime, avoid expensive repairs, and ultimately get more life out of your AV equipment. It also means you’ll always have someone to call who actually knows your setup and can fix things quickly.

AV support that starts with us

Our audio visual support engineers are the real deal with deep technical expertise and years of hands on experience across all kinds of workspaces. From tricky installations to quick fixes, they have seen it all and know exactly how to keep your systems running smoothly with minimal fuss.

And we’re not just technical, we’re also approachable, responsive and genuinely interested in keeping your setup working the way it should be. So, you can count on us to get things running quickly.

man sitting in front of a laptop computer
man holding a laptop in front of a large screen

Our AV support packages

We offer a range of AV support and AV maintenance packages tailored to fit different requirements and budgets. Each plan comes with national coverage, expert support, and proactive health checks to ensure reliable performance across your AV systems.

Each option offers flexible audio visual services with proactive audio visual support, giving you access to expert support exactly when you need it. Whether you need occasional help or full-time coverage, our support packages are built to keep your systems running smoothly.

Testimonial

“Thank you so much the engineers were spot on and know exactly what they were doing. I wish I could do more with them.”

Sabastian

Ikea

Testimonial

“You and your team have been exceptional and provide support beyond your scope and we really appreciate it. May this be the beginning of a long lasting strategic relationship and I look forward to working with you on the remaining offices.”

Kavita D’Costa

Logicor

Testimonial

“I would just like to echo Kavita’s thanks, it has been a pleasure to work with you and deliver such a good scheme. Standard of service and ‘can do’ attitude throughout has been impeccable.”

Sam Towers

Logicor

Testimonial

“Thank you for your efforts today, I am very happy with the install. Great job!”

Simon Fanthorpe

Alphareal Capital

Testimonial

“You guys are rockstars”

Niel Kampen

ZetaDisplay

Testimonial

“The guys did a cracking job. Credit to the company! Big test on Monday!! Thanks again for getting this in so quickly.”

Iain Lyon

Head of Technology | Attestor

man sitting at a desk working on a laptop

Complete audio visual services

From installation to long term care, our audio visual services cover every stage of your AV journey. Building a new office? Upgrading existing systems? Managing multiple locations? Whatever you’re doing, our expert team is here to provide consultation, installation, ongoing AV support and decommissioning.

We integrate seamlessly with your IT and facilities teams to ensure AV is aligned with your broader workplace goals. With everything managed under one audio visual service provider, your AV journey is simpler and built for lasting success.

AV support FAQs

Audio visual is the combination of recorded images and sounds that are processed together instead of separately. Examples include films, TV programmes, live stream broadcasts and corporate conferencing.

This will depend on usage of your AV equipment, but a general rule would be to perform a thorough inspection and cleaning every 6 to 12 months.

Yes, we can. Whether you’re refreshing an existing setup or rolling out something brand new, we handle everything from design to installation and support. We’ll make sure your AV systems are fit for purpose, future-ready, and installed with minimal disruption.

And our team works across all kinds of spaces, from meeting rooms and town halls to control centres and reception areas, so whatever you’re planning, we’ll help you get it right the first time.

We offer AV support on a wide range of audio visual equipment across the modern workplace. That includes everything from video conferencing systems, LED walls, and digital signage, to control panels, audio systems, and IPTV setups.

We also look after more specialist environments like auditoriums, command rooms, and huddle spaces, making sure everything runs smoothly, whatever the setup.

We move fast. Our audio visual support team triages incoming requests quickly, so we can start diagnosing the problem straight away.

We offer both. A lot of issues can be diagnosed and resolved remotely, which means we can often get you back up and running without needing to step foot on site. But when hands on help is needed, our engineers are ready to visit and sort things quickly and professionally.

Our recent work

Logicor Europe

The Challenge Due to huge growth over recent years, a decision was made to move to a new London HQ in Soho. As part of the re-location, it was assessed a good time to re-evaluate their…

Keeping meeting spaces running smoothly at London St. Pancras highspeed 

Reliable AV Support & Maintenance At London St. Pancras Highspeed, effective communication is key to daily operations. To keep their meeting spaces performing at their best, they partnered with Workspace AV for ongoing support and maintenance. …

CarbonXGen’s AV upgrade: smarter meetings with a sustainable focus

Creating a Seamless, Future-Ready Workspace CarbonXGen, a company at the forefront of energy and sustainability solutions, wanted to upgrade its Hampshire office with an AV system that would streamline collaboration, improve flexibility, and support its net-zero…

Creating a smarter, more collaborative workplace at Cohen & Steers

Creating a Smarter, More Collaborative Workplace at Cohen & Steers Workspace AV was brought in to design and implement a solution that would not only meet these needs but also enhance the overall office experience. The…

AV Trends Shaping the Workplace in 2026

In law, precision is non-negotiable. The right AV technology ensures your firm stays accurate, secure, and prepared for the demands of modern legal practice.

Box Andover teams up with Workspace AV to elevate gym experience

What happens when cutting-edge AV meets elite fitness? Workspace AV is redefining the gym experience one screen at a time.

Why law firms can’t afford to overlook AV: accuracy, security, and the future of legal practice

In law, precision is non-negotiable. The right AV technology ensures your firm stays accurate, secure, and prepared for the demands of modern legal practice.

Supporting staff wellness in retail: how digital signage can help reduce stress and sickness

Clearer audio. Better meetings. Explore the top tips for choosing the right video conference microphone – no matter your room size or setup.

Other services

Accreditations

We partner with the world’s most innovative technology providers, and are recognised for our industry standards

white circle with the words 'partner select integrator
white and blue logo featuring the words partner collaboration saas authorized partner
hp business partner logo on a blue background
cover of the book infrastructure solutions partner
Lenovo PC partner card
black and white logo featuring the words Microsoft Partner
white and blue sign displaying the words iso 4501 certified health and safety management
blue and white sign with the words British Parliament Bureau
white sign with a blue border
star with the word avax on it
white and yellow circle with the word chas on it
IPAF.org logo
black and green logo featuring the words 'Share Audio Institute