Creating a Seamless, Future-Ready Workspace
CarbonXGen, a company at the forefront of energy and sustainability solutions, wanted to upgrade its Hampshire office with an AV system that would streamline collaboration, improve flexibility, and support its net-zero goals. The company relied on Microsoft Teams, Webex, and Zoom for meetings, but switching between platforms was often clunky and inefficient. They also needed more private meeting spaces and wanted to ensure that any new technology choices were energy-efficient and aligned with their sustainability commitments.
Workspace AV was brought in to design a solution that would not only solve these issues but also provide a future-proofed, seamless AV experience. The result? A smarter, more efficient workspace that supports better meetings, improved sustainability, and a long-term service partnership.
The Challenges: Connectivity, Sustainability & Meeting Space Limitations
Before the upgrade, CarbonXGen’s AV setup wasn’t keeping up with its needs. Employees often struggled with inconsistent meeting experiences, as there was no unified system that worked effortlessly across Microsoft Teams, Webex, and Zoom. This made starting and joining meetings more complicated than it needed to be, slowing things down and causing unnecessary frustration.
Sustainability was also a key concern. As a company dedicated to reducing its carbon footprint, CarbonXGen wanted to make sure its AV technology reflected those values. Many of the existing displays and equipment were energy-intensive, increasing operational costs and making it harder to reach sustainability targets.
On top of that, the office lacked enough private meeting spaces for focused work and smaller discussions. Employees often found themselves struggling to find the right place for confidential calls or team breakouts. A more flexible, efficient workspace was essential.
The Solution: Smarter, Simpler, and More Sustainable AV
To solve these challenges, Workspace AV designed a unified AV system that simplified the meeting experience and made collaboration effortless. A Microsoft Teams Room system was installed, allowing employees to join meetings across Teams, Webex, and Zoom with a single touch—no more wasted time navigating different platforms.
For the main boardroom, a Logitech Rally System was chosen, featuring table microphones strategically placed to capture voices clearly from every seat. To ensure minimal disruptions, a live monitoring system was introduced, allowing for real-time issue detection and proactive maintenance.
Sustainability was a top priority throughout the upgrade. Energy-efficient displays were carefully selected to reduce power consumption and cut long-term costs. Additionally, to improve flexibility in the office, single-person enclosed PODs were installed, equipped with Yealink A24 all-in-one Teams devices, providing a private, soundproof space for focused meetings. Breakout meeting rooms were also upgraded with Logitech BYOD systems, making it easy for employees to connect their devices and collaborate effortlessly.
This upgrade not only improved CarbonXGen’s own operations but also set an example for their clients. Now, they’re using their experience to help other businesses create more sustainable and efficient meeting spaces.

A Smooth Installation with Minimal Disruption
Workspace AV took a structured, hands-on approach to ensure the installation was as smooth as possible. The project started with a detailed consultation, understanding CarbonXGen’s goals and pain points. From there, a tailored AV system design was created, selecting technologies that provided the best balance of performance, user-friendliness, and sustainability.
During installation, the Logitech Rally System, Yealink devices, and energy-efficient displays were carefully deployed to maximise performance while maintaining a sleek, professional aesthetic. To ensure the system ran smoothly from day one, live monitoring was set up, allowing Workspace AV to detect and fix potential issues before they could cause disruptions.
Once everything was in place, comprehensive training sessions were delivered to CarbonXGen employees, making sure they felt confident using the new system. This resulted in a setup that’s not just easy to use but genuinely enhances the way they work.
One of the biggest challenges was ensuring system uptime during the transition. This was solved by implementing live monitoring and proactive support, which has helped maintain an impressive 99% uptime. Another key focus was ensuring that every technology choice aligned with CarbonXGen’s net-zero goals. This was achieved through a careful energy usage analysis, leading to lower power consumption and reduced long-term costs.


The Results: A More Efficient, Productive, and Sustainable Workspace
The impact of the AV upgrade was immediate and measurable. Meetings became easier to start, with setup times dropping by 40% thanks to the one-touch-to-join functionality. The introduction of live system monitoring meant that system uptime reached 99%, ensuring minimal disruptions and a more reliable meeting experience.
The addition of private meeting PODs and improved breakout spaces led to a 30% increase in meeting room utilisation, giving employees more flexibility in how and where they work. And, with the installation of energy-efficient displays, CarbonXGen was able to reduce its environmental impact while also lowering operational costs.
Tracy Lewis, Managing Director at CarbonXGen, shared her thoughts on the transformation:
“The upgrade of our Hampshire office boardroom and meeting spaces has been pivotal in aligning our operations with our net-zero strategies. The interoperability across Teams, Webex, and Zoom, paired with sustainable technology choices, has enhanced collaboration while reducing our carbon footprint. This partnership has been transformative, and we look forward to continuing this journey together.”
She also praised Workspace AV’s expertise, customer service, and honest approach:
“I just wanted to drop a note to say what an absolute pleasure it has been to work with Workspace Audio Visual. I am very impressed with your expertise and professionalism. From the initial consultation to understanding the problems with our existing system through to the delivery of the solution, every step of the process was handled with care and attention to detail.
What is most impressive is that you listened. You heard our problem and did not try to sell a new solution but simply took away the problem that existed. Such an honest approach to sales is refreshing, where others would have looked for the ‘big sale.’
I would also like to extend my thanks to the Service Team. The customer service is exceptional. The roll-out of our service contract has been seamless with the remote access monitoring identifying problems before we even know they exist and on-site maintenance visits ensuring that those problems do not result in system downtime. You’ve cracked it where others were failing miserably!
Your team is a credit to you, and I wish you all continued success. I am a big advocate for your business and look forward to extending our partnership in the future.”
A Future-Proofed AV System Built for Growth
CarbonXGen’s AV upgrade proves that better technology can mean better meetings, improved efficiency, and a reduced environmental impact. By simplifying video conferencing, improving flexibility, and lowering energy consumption, the company has created a workspace that works better for its employees while staying true to its sustainability values.
Beyond the internal benefits, the project has also helped CarbonXGen set an example for its clients, showing how AV technology can enhance collaboration while supporting environmental goals.
By choosing smart, future-ready AV solutions, CarbonXGen now has a meeting environment that’s not only more productive but also more sustainable—a win for both the business and the planet.
A Future-Proofed AV System Built for Growth
CarbonXGen’s AV upgrade proves that better technology can mean better meetings, improved efficiency, and a reduced environmental impact. By simplifying video conferencing, improving flexibility, and lowering energy consumption, the company has created a workspace that works better for its employees while staying true to its sustainability values.
Beyond the internal benefits, the project has also helped CarbonXGen set an example for its clients, showing how AV technology can enhance collaboration while supporting environmental goals.
By choosing smart, future-ready AV solutions, CarbonXGen now has a meeting environment that’s not only more productive but also more sustainable—a win for both the business and the planet.
Sustainable AV
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