Support Packages

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Support Packages

Support packages
made simple

Basic support

Billed monthly

National coverage

Technical phone support

Technical email support

1 x Preventative maintenance

5 x Engineer call outs per room

Premium support

Billed monthly

National coverage

Technical phone support

Technical email support

2 x Preventative maintenance

Unlimited engineer call outs

Remote support and diagnostics

Remote monitoring and updates

Enhanced support

Billed monthly

National coverage

Technical phone support

Technical email support

2 x Preventative maintenance

10 x Engineer call outs per room

Virtual support

Billed monthly

Global coverage

Technical phone support

Technical email support

Remote support and diagnostics

Remote monitoring and updates

Support 10

Purchased upfront

10 x engineer call outs

Used when needed

Unused visits exchanged for health checks

Support 5

Purchased upfront

5 x Engineer call outs

Used when needed

Unused visits exchanged for health checks

Basic support

Billed monthly

National coverage

Technical phone support

Technical email support

1 x Preventative maintenance

5 x Engineer call outs per room

Premium support

Billed monthly

National coverage

Technical phone support

Technical email support

2 x Preventative maintenance

Unlimited engineer call outs

Remote support and diagnostics

Remote monitoring and updates

Enhanced support

Billed monthly

National coverage

Technical phone support

Technical email support

2 x Preventative maintenance

10 x Engineer call outs per room

Virtual support

Billed monthly

Global coverage

Technical phone support

Technical email support

Remote support and diagnostics

Remote monitoring and updates

Support 10

Purchased upfront

10 x engineer call outs

Used when needed

Unused visits exchanged for health checks

Support 5

Purchased upfront

5 x Engineer call outs

Used when needed

Unused visits exchanged for health checks

Expert consultation

Our expert consultation service is designed to give us a deep understanding of your business, enabling us to uncover any obstacles or pain points that may be slowing your digital progress.

By aligning our AV solutions with your specific needs, we help lay the groundwork for a smooth and impactful transformation.

Testimonial

“Thank you so much the engineers were spot on and know exactly what they were doing. I wish I could do more with them.”

Sabastian

Ikea

Testimonial

“You and your team have been exceptional and provide support beyond your scope and we really appreciate it. May this be the beginning of a long lasting strategic relationship and I look forward to working with you on the remaining offices.”

Kavita D’Costa

Logicor

Testimonial

“I would just like to echo Kavita’s thanks, it has been a pleasure to work with you and deliver such a good scheme. Standard of service and ‘can do’ attitude throughout has been impeccable.”

Sam Towers

Logicor

Testimonial

“Thank you for your efforts today, I am very happy with the install. Great job!”

Simon Fanthorpe

Alphareal Capital

Testimonial

“You guys are rockstars”

Niel Kampen

ZetaDisplay

Testimonial

“The guys did a cracking job. Credit to the company! Big test on Monday!! Thanks again for getting this in so quickly.”

Iain Lyon

Head of Technology | Attestor

Expert consultation

Our expert consultation service is designed to give us a deep understanding of your business, enabling us to uncover any obstacles or pain points that may be slowing your digital progress.

By aligning our AV solutions with your specific needs, we help lay the groundwork for a smooth and impactful transformation.

Accreditations

We partner with the world’s most innovative technology providers, and are recognised for our industry standards

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